Terms & Conditions icrown

1 Definitions and Interpretation

In this document, the following terms carry the meanings stated unless the context requires otherwise:

• "Platform" — refers to the icrown website at https://icrown.one, including all related subdomains and applications.
• "Account" — refers to the user account registered by a Player to access icrown's services.
• "Account Balance" — refers to the total cash funds and bonus funds held in a Player's account at any given time.
• "Wagering Requirement" — refers to the number of times a bonus amount must be wagered before a withdrawal is permitted.
• "Payment Methods" — refers to Touch 'n Go eWallet, DuitNow, FPX (online banking), Boost, and cryptocurrency including USDT, BTC and ETH.
• "Services" — covers all gaming products offered by icrown including online slots, live casino, sports betting and crash games.

2 Eligibility and Registration

To register and use icrown's services, a Player must meet the following eligibility requirements:

• Be at least 21 years of age on the date of account registration.
• Have full legal capacity to enter into a binding agreement.
• Registration and use of online gambling services must not be prohibited by the laws of the Player's place of residence.
• Must not currently be under an active self-exclusion from any gambling platform.

By registering, the Player confirms that all information provided is true, accurate and current. icrown reserves the right to request identity verification documents at any time. Documents that may be required include a national identity card (MyKad), passport or relevant documentation.

3 Account Policy

Each Player is only permitted to hold one active account on the icrown platform. Registering multiple accounts with the intent of gaining an unfair advantage from promotions or circumventing the system is strictly prohibited.

Players are fully responsible for all activity that takes place through their account. This includes any losses arising from failure to keep login credentials confidential. If you suspect your account has been compromised, please contact our support team immediately via 24/7 live chat.

icrown is not liable for any losses arising from unauthorised access resulting from a Player's negligence in safeguarding their account information.

4 Deposits and Withdrawals

icrown accepts deposits and processes withdrawals via the following payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency namely USDT, BTC and ETH.

• The minimum deposit per transaction is RM20 regardless of the method used.
• The minimum withdrawal per request is RM50.
• Withdrawal processing time is between 15 minutes and 2 hours after the request is approved.
• All transactions must use a payment method registered in the Player's name only.
• icrown reserves the right to request verification proof before approving any withdrawal.

Withdrawals will be processed once all applicable wagering requirements have been met. Funds deposited as cash may be withdrawn at any time, subject to standard security checks.

5 Bonuses and Promotions

icrown offers various promotions to registered players. All bonuses are subject to specific terms and conditions stated alongside each offer. Players are responsible for reading and understanding those terms before accepting them.

Welcome Bonus: New players are eligible for a 100% welcome bonus on their first deposit up to a maximum of RM1,000. For example:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 15 = RM1,500
• Deposit RM2,200 → Bonus RM1,000 → Balance RM3,200 → Wagering requirement: RM1,000 × 15 = RM15,000

The bonus must be wagered 15 times the bonus amount before any bonus funds can be withdrawn. Cash funds (original deposit) are not included in the wagering requirement calculation.

icrown also offers a VIP programme with three tiers — Bronze, Silver and Gold — which provides weekly cashback. Bronze players are eligible for up to 0.5% weekly cashback, Silver up to 1.0%, and Gold up to 1.5%. VIP tier upgrades are based on a player's activity and wagering record over time.

6 Game Rules

All games offered on the icrown platform operate using a random number generator (RNG) that is certified and verified by independent bodies. This ensures fairness and transparency in every game round.

Game results are final once a game cycle is complete. Any result displayed on screen is the official record for that game session. icrown will not consider any outcome disputes arising from a Player's misunderstanding of the game rules.

If a technical disruption occurs during an active game session, icrown will attempt to restore the session. If restoration is not possible, any active unresolved bets will be returned to the Player's account balance in accordance with the company's internal policy.

7 Player Conduct

Players are required to interact with the platform and other players in a respectful and ethical manner. The following actions are strictly prohibited:

• Cheating, collusion or any attempt to deceive the game system.
• Use of automated software, bots or other tools designed to exploit the platform.
• Misuse of live chat support through abusive language, threats or harassment.
• Attempts to transfer balances between different accounts without authorisation.
• Use of a VPN or proxy to conceal your actual location with intent to deceive.

icrown reserves the right to investigate any activity suspected of violating this policy and to take appropriate action, including suspending or closing the relevant account.

8 Account Suspension and Closure

icrown reserves the right to suspend or close any account for the following reasons without prior notice:

• Violation of any part of these Terms & Conditions.
• Suspicion of fraud, money laundering or criminal activity.
• Providing false or misleading information during the registration or verification process.
• Request from a competent authority.
• At the Player's own request (voluntary closure or self-exclusion).

In the event of account closure, any valid cash balance (excluding bonus funds) will be returned to the Player via the original payment method, subject to any necessary investigation. Processing time depends on the complexity of the case.

9 Limitation of Liability

icrown's services are provided "as is". The company makes no express or implied warranties regarding the availability, accuracy or suitability of the services for any particular purpose.

icrown is not liable for any indirect, incidental or consequential losses arising from the use of or inability to use the platform, including any anticipated loss of profit.

icrown's total liability to any Player shall not exceed the amount deposited by that Player in the 30 days prior to the claim arising, unless otherwise required by applicable law.

10 Amendments to Terms and Applicable Law

icrown reserves the right to modify, add to or remove any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on the platform. Players are encouraged to review this page regularly for the latest information.

Continued use of the platform after any changes are published will be considered acceptance of the latest version of the Terms & Conditions. If you do not agree with any amendment, please stop using the platform and contact us to proceed with account closure.

These Terms & Conditions are governed by and interpreted in accordance with the applicable laws under the international licence under which icrown operates. Any dispute that cannot be resolved by mutual agreement shall be referred to a tribunal or arbitration body recognised by the licensing authority.